tk997 Terms and Conditions Rules and Policies for Players

Last updated: January 2026

Important Notice: By registering on or continuing to use the tk997 platform, you agree to all the terms and conditions set out below. These terms form a legal agreement between you and tk997. If you disagree with any part of these terms, please do not use this platform.

Table of Contents

1. General Provisions
2. Account Registration and Eligibility
3. Deposits and Withdrawals
4. Bonuses and Promotions
5. Betting and Gaming Rules
6. Prohibited Activities
7. Account Suspension and Closure
8. Privacy and Data Protection
9. Limitation of Liability
10. Changes to Services
11. Responsible Gaming
12. Dispute Resolution

1

General Provisions

tk997 ("we", "our", "platform") is an online betting and casino platform operated for players in Bangladesh. These terms and conditions ("terms") set out all the legal provisions applicable between you ("user", "player") and tk997.

1.1 Applicability of Terms

These terms apply to tk997's website, mobile platform, and all related services. By accessing our platform, registering, or taking part in any game, bet, or transaction, you confirm that you have read, understood, and agreed to these terms.

1.2 Changes to Terms

tk997 reserves the right to change these terms at any time without prior notice. Continuing to use the platform after updated terms are published will be taken as your acceptance of those changes. You are encouraged to review this page regularly.

1.3 Applicable Law

The interpretation and enforcement of these terms will follow tk997's internal policies and relevant international online gaming standards.

2

Account Registration and Eligibility

2.1 Age Requirement

Opening an account on tk997 and taking part in any form of betting or gaming is permitted only for those aged 21 or above. By registering on the platform, you confirm that you are at least 21 years old. Any account found to belong to a minor will be closed immediately and the associated funds may be forfeited.

2.2 Single Account Policy

Only one tk997 account is permitted per individual, household, residential address, or device. Operating multiple accounts is strictly prohibited and may result in the permanent closure of all accounts and forfeiture of funds.

2.3 Obligation to Provide Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration and during any subsequent verification process. Providing false or misleading information may result in account closure and forfeiture of funds.

2.4 Account Security

You are solely responsible for keeping your account login details (username and password) completely confidential. tk997 will not be liable for any activity or loss resulting from third-party access to your account. If you notice any suspicious activity or unauthorised access, please notify our support team immediately.

3

Deposits and Withdrawals

3.1 Deposit Rules

The payment methods currently supported for depositing funds into tk997 are bKash, Nagad, and Rocket. The minimum deposit amount via any method is ৳100. Deposit transactions are generally processed instantly. tk997 is not responsible for delays caused by external factors.

Deposited funds may only be used for legitimate gaming purposes.
Depositing using a payment method registered in another person's name is prohibited.
In the case of a failed deposit, please notify the support team.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. Account verification must be completed before a withdrawal can be made.

Withdrawals can only be made to the same payment method used for the deposit.
Withdrawals may be held if the applicable bonus wagering requirements have not been met.
tk997 reserves the right to delay or suspend withdrawals in cases of suspicious activity.
Withdrawals may be delayed if the documents required for identity verification have not been submitted.

⚠️ Important: If there is suspicion of money laundering or fraudulent transactions, tk997 reserves the right to suspend or cancel any withdrawal and to notify the relevant authorities for investigation.

4

Bonuses and Promotions

4.1 Welcome Bonus

New players are eligible to receive a 120% bonus on their first deposit up to a maximum of ৳10,000. The wagering requirement for this bonus is 15 times (15x), meaning you must place bets totalling 15 times the bonus amount before making a withdrawal.

Each user may not claim the welcome bonus more than once.
Bonus funds and real funds are managed separately.
Bonuses may apply only to certain game categories — see the bonus page for details.
If the wagering requirements are not met, the bonus will be cancelled.

4.2 Other Promotions

tk997 regularly runs various promotional offers, cashback deals, and tournaments. Each promotion has its own terms and validity period. The specific terms of each offer apply alongside the general rules.

4.3 VIP Program

tk997's VIP program has three tiers: Bronze — weekly cashback of up to 0.5%, Silver — weekly cashback of up to 1.0%, and Gold — weekly cashback of up to 1.5%. You can move up to a higher tier through regular active gaming.

Note: If bonus abuse or any form of arbitrage is detected, tk997 reserves the right to cancel the bonus and review the associated account.

5

Betting and Gaming Rules

5.1 General Betting Rules

All bets placed on tk997 are final and cannot be changed, unless an incorrect result was displayed due to a technical system error. The following general rules apply across all categories — sports betting, casino games, and live casino:

The minimum and maximum limits for each bet are set according to the specific game or event.
If a game is interrupted mid-way due to an internet disconnection or device shutdown, the last recorded state in the system will be considered final.
If a bet outcome is affected by a software or hardware fault, tk997 reserves the right to void the bet in question.
The outcome of bets on cricket, football, and other sports depends on the final result of the relevant match.

5.2 Fair Play Policy

tk997 is committed to ensuring neutral and fair gaming. Our platform uses technology from reputable providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. Game outcomes are kept completely unbiased through the use of Random Number Generator (RNG) technology.

5.3 Special Rules for Sports Betting

For bets placed on cricket, football, and other sporting events:

If an event is cancelled or postponed before the scheduled time, bets are generally voided.
Odds may change during live betting, and the odds at the time the bet is placed are final.
If incorrect odds are displayed due to a data feed error and this can be clearly proven, tk997 reserves the right to void those bets.

6

Prohibited Activities

Involvement in any of the activities listed below may result in immediate account closure, forfeiture of funds, and legal action where necessary:

Fraud and Deception: Operating an account using a false identity, forged documents, or another person's information.
Money Laundering: Using the platform to clean or transfer illegally obtained funds.
Hacking and Cyber Attacks: Attempting to gain unauthorised access to the system, servers, or another user's account.
Bots and Automation: Using automated software, bots, or scripts to place bets or play games.
Bonus Abuse: Attempting to claim bonus benefits dishonestly or multiple times.
Collusion and Fraud: Attempting to manipulate outcomes using multiple accounts or individuals acting together.
Underage Gaming: Operating an account by or on behalf of anyone under the age of 21.
Exploiting Platform Errors: Attempting to gain unfair advantage by taking advantage of technical errors or incorrect odds.

7

Account Suspension and Closure

7.1 Closure by tk997

tk997 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

Breach of any provision of these terms.
Providing false information or concealing identity.
Fraudulent or suspicious activity under investigation.
When urgent protective action is required for security reasons.

7.2 Closure by the User

You may request closure of your account at any time by sending an email to our support team at [email protected]. Any applicable wagering requirements must be met and outstanding funds settled before the account closure request is processed.

7.3 Funds After Account Closure

If an account is closed in accordance with the rules and there has been no breach, any legitimate funds remaining in the account will be returned to the user. If the account is closed due to a breach of terms, any decision regarding funds will be made after review.

8

Privacy and Data Protection

We place the highest priority on the security of your personal information. tk997 uses modern SSL encryption technology to keep your data secure. For detailed information on how your personal data is collected, used, and protected, please read our Privacy Policy page.

Your personal information will never be sold to third parties.
Data may be analysed to improve services and prevent fraud.
Information may be shared with the relevant authorities where there is a legal obligation to do so.
A national identity card or other document may be requested for identity verification.

9

Limitation of Liability

To the maximum extent permitted by law, tk997 will not be liable for:

Gaming interruptions caused by internet disconnection or third-party service failures.
Service unavailability due to technical faults, server downtime, or maintenance.
Loss of login details or access by a third party due to the user's own carelessness.
Losses arising from the user's own financial decisions or gaming outcomes.
Issues related to the user's own device, software, or network.

10

Changes to Services

tk997 reserves the right to make the following changes at any time without prior notice:

Changing, adding, or removing available games, betting markets, or services.
Changing the terms of bonuses, promotions, and the VIP program.
Changing minimum or maximum deposit and withdrawal limits.
Changing payment methods or adding new ones.
Temporarily suspending services for technical maintenance.

For significant changes, tk997 will, where applicable, publish a notice on the platform or inform users by email.

11

Responsible Gaming

tk997 takes responsible gaming very seriously. We believe gaming is a form of entertainment — not a solution to financial problems. Please follow the guidelines below:

Only bet an amount of money that, if lost, will not affect your daily life.
Set your own time and spending limits and stick to them.
Avoid gaming when under stress, alcohol, or any other influence.
Keep children and minors away from the platform.

If you feel that gaming is having a negative impact on your life, please contact us — we can help you with self-exclusion or setting limits. Visit our Responsible Gaming page to learn more.

Please remember: This platform is for users aged 21+ only. Online betting carries financial risk. Play responsibly.

12

Dispute Resolution

12.1 Resolution Through Communication

Any dispute or complaint between tk997 and a user will first be addressed through discussion. To raise a complaint, use our 24/7 Bengali live chat support or email us at ([email protected]).

12.2 Complaint Process

Upon receiving a complaint, tk997 will provide a reference number.
The complaint will be reviewed and investigated.
The outcome of the investigation will be communicated via email or live chat.
An opportunity to appeal against the final decision will be provided.

12.3 Final Decision

For matters relating to gaming outcomes, tk997's technical logs and system records will be considered as final evidence. Game results will not be changed unless there is clear evidence of a technical error.

Contact: For any issues or complaints, reach us via our 24/7 live chat support or by email at ([email protected]). Our support team is able to assist in Bengali.

These terms and conditions apply to all services on the tk997 platform. For any questions regarding the terms, please contact our support team. For more information, see our Privacy Policy, Responsible Gaming and FAQ pages.